We've structured our websites so that, in general, you can visit Almond on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every Almond Web page.
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. Almond uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Almond.
We take seriously the trust you place in us. Almond will not sell, rent or lease your personal information to others. On some Almond websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your
Almond products, or apply for a job at Almond. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial department or services providers in determining whether to extend you credit. To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non personal information is data about usage and service operation that is not associated with a specific personal identity. Almond collects and analyzes non-personal information to evaluate how visitors use the Almond websites. Non-personal data we collect may include the pages visited on the Almond websites, unique URLs visited within almond.co.ke, browser type and IP address.
Almond is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Almond does not knowingly collect information from children under the age of 13 and Almond does not target its websites to children under 13.
Almond uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Almond websites.
Occasionally we may also use your information to contact you for market research regarding Almond products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information, where given is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial department or service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Almond and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide Almond through other sources such as product registration, call centers or public events such as trade shows or seminars. Personal data given to Almond may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. Non-personal data is aggregated for reporting about Almond website usability, performance, appeal and effectiveness. It is used to improve the customer experience, usability and site content.
Almond will not sell, rent or lease your personal information to others. Almond will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Almond shares customer information across Almond-owned business entities and companies working on our behalf, but only as described above in "How we use your information." Almond contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information."
Suppliers and service providers are required to keep confidential the information received on behalf of Almond and may not use it for any purpose other than to carry out the services they are performing for Almond. These service providers may change or we may contract with additional service providers to better accommodate our customers. Almond will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law. Almond or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Almond will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
Almond gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Almond-wide marketing communications.
Almond-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Almond-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point. Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.
Almond will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by writing to the Almond's Office using the contact details below and specifying your privacy preferences - be sure to provide your name, e-mail and postal address in all correspondence. Subscription services To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods: Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions Write to
Almond Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your Almond subscriptions and registrations.
Certain Almond services are linked with those from unrelated third-party companies, some which offer you the option to share with both Almond and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single Almond Web page, to request communications from Almond marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make and inform us of that choice.
Almond strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. To change your personal information, kindly write Almond or use any available web tool to modify any details.
Almond is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Almond has in place appropriate physical and managerial procedures to safeguard the information we collect.
If there are updates to the terms of Almond's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Almond will provide notification to affected customers.
Or to the address below:
P.O Box 34436, NAIROBI 00100 KENYA
Revised March 1, 2014.